Eva Chapman Interiors

May I order my own products?

Many of the furnishings and products we order come from trade vendors. These are manufacturers that sell exclusively to

designers. This means more selection for you and a variety of products not available to consumers. However, should you wish to order any furnishings or items yourself, you are responsible for this order and any deficiencies or

complications that may arise.

What if I Want to Add Onto My Project?

We love repeat clients! Once our initial project is completed, we can draw up a new proposal and contract to take on any

additional areas you would like for us to work in.

Will you design just one room?

Yes! There is no project too big or too small.

Can We Be Home During Install?

In short: no. It's safer and much more efficient for us to complete the installation phase without you present. I know

it can be difficult to stay away, but the big reveal moment will be worth it for everyone involved!

What if I Don’t Like Something After I See It?

We work diligently to handpick vendors and sources and have spent years cultivating relationships with them. We invest immense time and resources visiting trade shows each year, scouring vendor displays for their newest products. We have the opportunity to touch and feel these pieces. We have incredibly high standards for quality and style. Custom pieces cannot

be returned, but we don't think that will be a concern once you get your hands on them.

Do You Manage My Contractors?

Yes, we manage every aspect of your project. We hire a General Contractor who oversees the day-to-day operations of the project and we liaise with contractors and make frequent site visits. Your communication with us is vital so that we can relay questions and concerns to the appropriate parties.

How Many Options Will I Get To Choose From?

We present one concept for each room, designed in its entirety so that you are able to see the full, cohesive picture. We do

offer one round of revisions and we'd be happy to source additional options for furnishings at our hourly rate if that's of interest.

Do you share your trade discounts?

One of the many benefits of working with a designer is access to preferred pricing for elements of a project. We pass along savings in all purchasing we manage for our clients. We do not , however, “lend” our discounts to clients to purchase on their own.

How should I prepare for our first meeting?

Curate as much imagery as you can that shares the feeling, look, emotion of what you’re looking for. We’ll have a shared Pintrest board which will serve as our starting point to also discuss timing, scope and expectations in this first meeting as well.